About Cookies

Understanding what cookies are

A cookie is a small piece of data that a website stores via your browser and can read again on your next visit. Cookies let Charlottetown Casino recognise your session, keep your account secure and remember your preferred site settings.

Session cookies are deleted when your browser closes.
Persistent cookies are kept on your device until they expire or you delete them.
We place first-party cookies directly. Third-party cookies come from partners whose tools operate on our pages.

Pixels, local storage and comparable technologies are covered by this page in the same way.

Measuring site use with analytics cookies

Analytics cookies tell us which pages in the Lobby, Live Casino and Promotions sections are used most. They also show where pages load slowly and where errors occur.

This data is combined in aggregate and does not reveal your name.
We use it to improve navigation, speed and game loading.
These cookies are optional and only run with your permission.

Relying on strictly necessary cookies

The site cannot work without certain cookies. We do not ask permission to use them, because the casino could not run safely without them.

Keeping your session active as you navigate the site.
Protecting your account against fraud and session theft.
Supporting the geolocation and identity checks needed before a deposit.
Recording your cookie choices so we respect them.
Balancing traffic so games and payments stay available.

Managing and switching off cookies

You control every optional cookie.

Analytics, functional and marketing cookies can be switched on or off in the cookie banner or through Cookie Settings in the footer.
Your browser's settings also let you delete or block cookies. The steps vary a little between browsers, so check your browser's help pages.
Blocking strictly necessary cookies will stop you from logging in and playing.
Turning off functional cookies means the site forgets choices such as language and display settings.
Choices apply per browser and device, so set them again on each one you use.

Allowing third-party cookies

Some cookies are placed by third parties that run features on our pages:

game studios that supply slots, table games and Live Casino streams;
payment partners who process deposits and withdrawals securely;
verification partners that confirm identity and location;
analytics and advertising partners, where you consent.

Cookie data is handled by each partner under its own privacy notice, and we require them to use it solely to deliver the service we engaged them for.

Remembering settings with functional cookies

Functional cookies make return visits smoother. They are optional.

Remembering your language and display choices.
Remembering the games you mark as favourites and the titles you played recently in the Lobby.
Saving sound and video quality settings for Live Casino.
Noting if a notice has already been shown to you, so you do not see it again.

Personalising offers with marketing cookies

Marketing cookies help us show relevant Promotions and measure whether our campaigns work.

They run only with your consent.
They are never used to send offers to self-excluded accounts or accounts on a cooling-off break.
Some offers appear only to logged-in players in certain provinces, in line with local advertising rules.
Switching these cookies off does not remove offers from your account. It only stops tailoring based on browsing.

For how we handle the personal data linked to cookies, see How We Handle Your Data. For tools such as limits and breaks, see Responsible Play.

Revising this page

This page is revised whenever we introduce or drop a cookie type, switch partners, or when Canadian privacy law is amended. You will always find the latest version here. Where a change affects the preferences you chose, the cookie banner will ask for your consent once more. Send any cookie questions to mail@charlottetowncasino.app.